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Shipping Policy

All orders are shipped via USPS, with the exception of, Paper So Pretty (PSP) products. 

PSP products are shipped via UPS, directly from the manufacturer.

TCW Designs does not take responsibility for any delays in delivery due to the shipping company.

 

The shipping time is calculated from the day your order is shipped, not the day you place your order.

All card orders that are in stock will be shipped within 2 business days after your proof has been approved.

 

USPS shipments:

US Priority mail is estimated to take 1-3 business days once it is shipped.  It is available for deliveries within the United States. 

Signature confirmation is available for all orders at an additional charge.  We are not responsible for any lost, stolen or damaged packages if you do not choose this option.

US Express mail is guaranteed in 1-2 business days from the time it is shipped.  There is no Sunday and/or holiday delivery.  US Express rates are determined by quantity and weight. 

Global Express mail is the only USPS shipping method we offer for our international orders.  Global express takes an estimated 3-5 business day delivery once it is shipped.  There may be a signature required upon receipt.  Please check with your local postal service for more information.  The global express shipping rate given at checkout is an estimated fee.  If your shipping fee is different the one stated on the order form, we will email you a revised bill and wait for your approval before processing your order.  TCW Designs is not responsible for any duties, taxes, or any other fees associated with shipping an international order.  We will not claim a package as being a gift to save you custom charges.  

TCW Designs cannot be held responsible for delayed, lost or mis-routed international mail.

PLEASE NOTE: Custom duties and taxes are the sole responsibility of the recipient, even if the item is being shipped to someone other than the purchaser.  TCW Designs is required by Federal law to fill out a Customs Declaration with ALL International packages we ship.  We will not declare shipments as “GIFTS” or declare the value below the purchased price.  We will not be held responsible for items not delivered due to failure of the recipient to pay the necessary duties and taxes.

 

UPS shipments:

All UPS shipments are shipped from Texas.  No weekend deliveries are available.

UPS Ground is an estimated 1-5 business day delivery. 

Please view the UPS map below to see the estimated delivery time.

 

UPS 3 Day Select, UPS 2nd Day Air and UPS Next Day are also available.